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REFORM OF BUREAUCRACY TO IMPROVE PUBLIC SERVICE



By
 Achmad Sjafii
Faculty of Social and Political Sciences
Universitas 17 Agustus 1945  Surabaya



Abstract

Bureaucratic reform aims to provide the best service to the community, by improving the quality of human resources. They are expected to provide well-being and sense of justice in society. Bureaucracy has the duty and function not only focus on public services, but also as a motor of development and empowerment activities. Policy objectives of decentralization and regional autonomy, among others, to improve the quality of public services, democratic local governance, justice and social welfare enhancement, empowerment of local communities.


Abstract

Bureaucratic reform aims to provide the best service to the community, by improving the quality of human resources. They are expected to provide well-being and sense of justice in society. Bureaucracy has the duty and function not only focus on public services, but also as a motor of development and empowerment activities. Policy objectives of decentralization and regional autonomy, among others, to improve the quality of public services, democratic local governance, justice and social welfare enhancement, empowerment of local communities.
Keywords: reform of the bureaucracy, public services, local autonomy

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